The late Fred Lee’s greatest desire was for healthcare leaders and caregivers to instill these concepts for future generations. He won the 2005 ACHE James A. Hamilton healthcare book of the year award with this book, If Disney Ran Your Hospital—9½ Things You Would Do Differently, which has sold over 500,000 books in five languages (English, Dutch, Portuguese, Korean, and Chinese).

Dr. Shari Welch has been a practicing emergency physician for over 26 years and a healthcare quality improvement consultant for over 15 years. She speaks to hospitals and organizations across the country on Quality, Safety, Efficiency and the Patient Experience of Care. She is an expert in Engaging and Aligning Physicians in a Quality Agenda.

Joe Tye is CEO and Head Coach of Values Coach Inc., which works with healthcare organizations to design and build a culture of ownership on a foundation of values. Joe is a passionate and humorous keynote speaker, trainer, and consultant helps hospitals, corporations and associations stimulate a caring culture of ownership.

He is the leading authority on values-based and leadership skills and strategies.

Scott Steinberg is a best-selling Author, Futurist, and Thought Leader on Strategic Innovation. Hailed as The Master of Innovation by Fortune magazine, World’s Leading Business Strategist, and a 21st Century Icon, award-winning strategic consultant, trends expert and professional speaker Scott Steinberg is a top expert on leadership, change and innovation. A business consultant and thought leader for 2000 brands from American Express to Zynga, he's the bestselling author of 30 books, e.g. Think Like a Futurist and Make Change Work for You.

Diane Sieg, RN, CYT, CSP spent 23 years working as an ED nurse in hospitals across the country. As a speaker, author, coach, and champion for the last 28 years, Diane created The Resilience Academy and most recently, The Well-Being Coaching Initiative. She empowers nurses and nurse leaders with the skills, structure and support they need to improve their well-being in work and life with Self-Leadership.

Michelle Segar, PhD, MPH, MS is a best-selling author and sustainable behavior change scientist where for decades, she has been a recognized pioneer and leading authority. Because of her comprehensive and artisanal approach to creating sustainable behavior change related to healthy lifestyles and well-being, global organizations bring her in to to accelerate and sustain outcomes. She directs the University of Michigan's Sport, Health, and Activity Research and Policy Center.

Darryl Ross is a motivational, dynamic, and engaging leadership speaker, trainer, and Best-Selling Author. His professional journey began in broadcasting as a former reporter with Fox 5 News, where he mastered the art of connecting with audiences, telling compelling stories, and communicating with clarity under pressure. Today, Darryl brings those same skills to the stage to help leaders and organizations grow with purpose. 

Philip Ronning focuses on accountable care, specialty programs, strategy, organization, integration, culture and more. Ronning has worked with urban to rural markets across the board and a client list of over 300. The American Hospital Association has published eight of his books.

Dr. James L Reinertsen brings his skills and experience to the Institute for Health Care Improvement (IHI) in Boston, where he is a Senior Fellow, heading IHI's leadership development sector, and to hospitals and health care systems throughout the United States and Europe.

Randi Redmond Oster builds high-performing healthcare teams and improve the Patient Experience and navigate families through healthcare crises.

Jake Poore has a passion for and expertise in, what it takes to create and maintain a world-class service organization. Specializing in improving the Patient Experience and the overall cultural development and improvement of an organization, Jake takes his almost 20 years of experience training at Disney and has translated it into optimizing the Humans side of Healthcare.

One of the key thought leaders to emerge in American Healthcare in the past decade, John J. Nance brings a rich and varied professional background to the task of helping doctors, administrators, boards, and front-line staff alike survive and prosper during the most profoundly challenging upheaval in the history of modern medicine.

Dr. Thom Mayer is the Medical Director for the NFL Players Association, Executive Vice President of Leadership for LogixHealth, Founder of BestPractices, Inc., and Clinical Professor of Emergency Medicine at George Washington University and Senior Lecturing Fellow at Duke University.

Myrna Marofsky, Author, Consultant and Speaker redefines “Caregiving” to “Care-LIVING” and encourages compassionate organizations and providers to incorporate this philosophy at times when a difficult medical diagnosis can be overwhelming.

Joyce teaches you how to take care of yourself while you take care of others. Discover the secret to a more positive environment and happier teams and a more joyful you. The tools she presents enhance culture, well-being and rapport.

With over 20 years of critical care nursing and administrative leadership experience, Colleen LaCroix inspires and motivates audiences from bedside to C-Suite on topics ranging from service excellence to nurse engagement and quality improvement.

Dr. Sanjaya Kumar is Founder of Quantros, Inc., a leader in web-based healthcare data management and decision support solutions used by more than 2,200 healthcare facilities to drive improvements in quality of care, patient safety, and compliance programs.

Dr. John W. Kenagy, author of Designed to Adapt: Leading Healthcare in Challenging Times and named by Forbes as "The Man Who Would Save Healthcare," draws on his Harvard Business School research to help healthcare teams understand the five leading indicators of success in complex, value-driven healthcare.

As a Master Facilitator in Healthcare Leadership, Diane Egbers works collaboratively with healthcare clients such as Cincinnati Children's Hospital Medical Center and Anthem Blue Cross and Blue Shield to cultivate the strengths of key talent and realize potential for success at organization, team, and individual levels.

Dr. Kenneth Cohen has dedicated his career to helping healthcare organizations like Geisinger, the Cleveland Clinic, and MedStar Health apply proven science to their executive recruitment, selection, development and retention practices.