Mark Scott

Speaker, Former Hospital CEO

Books by this Speaker

Courage to Be First

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Mark Scott, Speaker, Former Hospital CEO

Mark Scott is a nationally known healthcare visionary and a highly-rated speaker for hospitals, health systems and healthcare associations nationwide. As former CEO of Mid-Columbia Medical Center in The Dalles, Oregon, Mark implemented a first-of-its-kind culture change to the hospital bringing it national accolades, recognition and awards.

More about this speaker:

Mark embraces a strong commitment and passion for changing the landscape of the healthcare experience. As a pioneer in culture change and development, he brings an intimate understanding of the strategic and tactical experience required for initiating and sustaining organizational transformation. Mark’s storytelling strengths and unique personal style come alive in dynamic keynote addresses and break out sessions that focus on staging healthcare experiences and transformations – both for patients and staff.

He offers audiences invaluable insights, experience and knowledge from being the CEO of Mid-Columbia Medical Center in The Dalles, Oregon from 1985 to 2002. Lewis and Clark camped by the waterfalls on the Columbia River just below where the hospital is now located. This inspired Mark Scott to have the courage to create the first Planetree hospital in the US. As a result of Mark’s ground-breaking leadership, the hospital received national accolades, recognitions and awards including: “100 Best Companies To Work For In Oregon”, one of 15 hospitals to be noted by Modern Maturity as a hospital with heart, the first hospital in the nation to implement the patient-centered Planetree philosophy system-wide, and the highest accreditation score in 2001 from the Joint Commission on Accreditation for Healthcare Organizations (JCAHO).

In addition, Mark was featured on Bill Moyers’ 1993 PBS special "Healing and the Mind" series, where Mid-Columbia Medical Center was the focus of a segment entitled “The Art of Healing.”  While at Mid-Columbia, over 1,100 hospital executive teams visited the hospital to seek his counsel and advice.  He is the co-author with noted healthcare futurist Dr. Leland Kaiser of the book, Courage to Be First: the Journey to Changing a Hospital’s Culture (Second River Healthcare Press 2009).       

Mark is an owner, senior guide and coach who serves as an integral resource to clients for Starizon, an experience design consultancy based in Keystone, Colorado . Additionally, Mark currently offers his energy and guidance on numerous foundation boards, including the Knights of the Healthcare Roundtable. 

Mark’s business and personal lives mirror each other in the fact that he constantly seeks challenges…whether climbing the highest mountain peaks or rafting the strongest rivers in the Northwest, rowing his own raft down the Colorado River , or riding his beloved Harley cross-country.

Mark's Presentations include:

  • Courage to Be First – Lessons from the Mid-Columbia Journey
  • “The Producers” – Staging a Memorable Healthcare Experience
  • “The Producers Script” – An Experience Design Workshop (90 minutes)

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