"Press Ganey has hosted fifteen national conferences and we have never received as much positive feedback as we have in response to your presentations. Your willingness to learn about our industry and clients, and your desire to deliver an exceptional presentation exemplify outstanding professionalism and explain the enormous impact your presentations had on conference attendees."
-Melvin Hall, Ph.D., President and CEO, Irwin Press, PH.D., Founder
Rodney Ganey, Ph.D., Founder, Press Ganey Associates
"Your presentation was fantastic and truly resonated with hospital leaders attending the conference. Your presentation style and the core of your myriad messages made an important impact and I can attest that your presentation was referenced many, many times during the balance of the conference. Thank you for raising these important issues in a way that was both intellectual and entertaining. You have certainly raised the bar for future conferences."
-M. Tina Markanda, Assist. Director,
Health Care Division, The Duke Endowment.
"Your sense of humor, down-to-earth attitude, passion, energy, and of course, your singing made you our top-rated speaker for the two day event. You made us laugh and, I must tell you, that I saw several of our toughest leaders with tears in their eyes at the end of your presentation."
-Michelle Young, Director, Customer Service
Denver
Children's Hospital
"Dr. Dunaway was one of the best closing speakers we've had in a long time. He not only made people laugh until they cried, but also gave them something to think about. It was the perfect ending for our Leadership Forum."
-Rosemary Blackmon, Executive Vice President/COO
Alabama
Hospital
Association
“For anyone considering inviting M. Tray Dunaway, MD, as a speaker for a conference or company engagement. Don’t do it! We want him all to ourselves.”
-Jason Huffman, Publisher, …home health line,
Rockville
,
MD
“Your discussion of E&M coding clarified its basis, the need to follow it’s rules, and the way to do it, in a manner better than ever heard before by the medical staff. You gave us a rationale for compliance that did not exist before your talk.”
-Joseph J. Weiss, MD, FACP, Chair Cotinuing Medical Education Committee
St. Mary Mercy Hospital,
Livonia
,
MI
"Dr. Dunaway was very entertaining but right on target. He addressed the issues that home care sales staff face routinely and offered real life suggestions on how to build physician relationships."
-Anne Liechty, Sr. Vice President
Almost Family/Caretenders
"Dr. Dunaway is a dynamic speaker who has a gift in delivering his message. His awareness in the challenges of “connecting the dots” between hospital boards, medical staff leadership and administration is very beneficial in his presentation to these audiences. His touch of humor adds a special flavor to his presentation."
-Dee LaJeune, RN, CNA, President & CEO
St.
Elizabeth
Hospital
,
Gonzales
,
LA
“The greatest example of successful outcome is the memory by physicians, over one year later, of the impact on their work on the floor. With our pre-existing compliant documentation program, your success at motivating physicians has helped lead to a dramatic improvement on appropriate inpatient documentation.”
-Debra K. Kellerman, Director Utilization Review
Case Management,
Holy
Family
Hospital
,
Spokane
,
WA
“Dr. Dunaway was creative, enthusiastic, engaging---a great communicator. This program was a ‘can’t miss” for every physician. The best usable idea I gained from this program [was] the use of risk assessment as a central part of Medical Decision Making. I plan to apply this idea this afternoon. I liked best the integration of humor to illustrate points.”
-Steven Sealise, DO, FACEP
St. Ann
’s Hospital,
Columbus
,
Ohio
“You earned the distinct honor of being the only presenter who received “5” (0ut of 5) ratings for every question from every respondent! I have spent more than fifteen years in healthcare sales and sales management, attended numerous sales conferences and listened to countless speakers. What impressed me the most about your presentation was that you took the time to understand our business and the specific message that we were trying to communicate to our sales people. You delivered that message in a way that was entertaining and fun, which will enhance retention. In fact, I am looking forward to your participation in the [next] Annual Conference.” Bob M. Charles, VP of Sales and Marketing, Option Care, Inc.“Response to your presentation has been phenomenal.”
-Betty Hall, Director Medical Records
Southeast
Regional
Med.
Center
,
Lumberton
,
NC
“Thank you for your first class performance at our annual meeting. It was both enlightening and entertaining. You got the highest speaker ratings. You are making a tremendous contribution to the preservation of rationality in the practice of medicine…. Your method may at least mitigate some of [the] problems and reduce the hassles associated with practicing medicine.”
-Jane M. Orient, MD, Executive Director
Association of American Physicians and Surgeons
“Dr. Dunaway was superb! (He) will be a good guest speaker in any organization’s compliance/coding/billing meeting. This program was excellent! The part I liked the best was his singing and honesty! And how he could relate coding with more of a physician’s point of view. I will remember most his fine sense of humor!”
-Eileen P. Suasi, MD, CPC
Hackensack
,
New Jersey
“[Dr. Dunaway’s] outrageous sense of humor makes even the most mundane of topics something worth listening to we promise an evening of laughter along with valuable tools and information.” “Physicians who attended your program have since been greatly inspired to improve their documentation as a result of your unique approach to E&M coding….they have shown a marked increase in their interest in the use of documentation…..having a physician suggest this idea was just the right approach…..I cannot thank you enough for this.”
-Jane Tuttle, Compliance Trainer
Partners Community Healthcare, Inc.,
Needham
,
MA