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Kristin Baird, RN, BSN, MHA
Kristin Baird is an expert speaker, consultant and the author of Customer Service in Healthcare: A Grassroots Approach to Creating a Culture of Service Excellence as well as Reclaiming the Passion: Stories that Celebrate the Essence of Nursing.
Kathleen Bartholomew, RN, RC, MN
Nationally recognized speaker and author of Speak Your Truth: Proven Strategies for Effective Nurse-Physician Communication, and Ending Nurse-to-Nurse Hostility: Why Nurses Eat Their Young And Each Other.
Jeff Bauer, PhD
Nationally recognized health futurist, medical economist and technology expert, Dr. Bauer forecasts the future of health care and describes practical, creative approaches to improving the health care delivery system.
Bruce A. Berger, PhD, RPh
Dr. Berger’s research interests include interpersonal and organizational communication and psychology, and application of these disciplines to the pharmacist's role in treatment adherence and treatment outcomes.
Joseph S. Bujak, MD, FACP
Author of Leading Transformational Change: The Physician-Executive Partnership, Dr. Bujak is an expert in understanding and influencing physician behavior.
Paula Butterfield, PhD, PCC
Paula Butterfield is a nationally recognized performance psychologist, professional speaker and leadership expert. She is in constant demand for her programs on leadership, self-management, and high performance work environments for healthcare settings.
Teena Cahill, PsyD
Dr. Teena Cahill is a nationally acclaimed speaker, writer, and educator. Her new book on resilience, leadership, and overcoming adversity will be released in early summer ’07 and is titled, “THE CAHILL FACTOR: TURNING ADVERSITY INTO ADVANTAGE.”
Andrew Carle, MHSA
Mr. Carle is credited with identifying and defining a new category of senior housing – University Based Retirement Communities (UBRC’s), as well as a definition and categories for “Nana” technology (technologies for older adults) – for which he has received national recognition.
Kenneth H. Cohn, MD, MBA, FACS
Dr. Cohn is the author of Better Communication for Better Care: Mastering Physician-Administration Collaboration, and Collaborate for Success!  Breakthrough Strategies for Engaging Physicians, Nurses, and Hospital Executives. His passion is helping physicians, nurses, hospital leaders, and board members work more interdependently.
Barry Dorn, MD
Associate Director of the Program for Health Care Negotiation and Conflict Resolution at the Harvard School of Public Health, Dr. Dorn is among the leaders in the development of the negotiation and conflict resolution field.
William M. Dwyer, MBA
William Dwyer is a nationally renowned Healthcare Strategist, Executive Advisor and speaker.  His healthcare expertise spans a range of topics from the future of healthcare to leadership and strategy to health politics and policy.
Robert Elliott
Robert helps everyone see that leadership is not something one is born with, nor something that is conferred on someone due to his or her title, but rather is a way of dealing with others that embodies respect, responsibility, and harmony.
Jim Harris, PhD
Dynamic keynote speaker and internationally renowned for his award-winning “best practices” research in leadership and organizational excellence, Dr. Jim’s insights have appeared in dozens of media outlets including PBS Nightly Business, Fortune, CIO Magazine, USA Today, Chicago Tribune, and Executive Excellence.
Christopher Irelan, PhD
Chris has given over 4,500 presentations that have empowered personnel at all levels to recognize, develop and take ownership of their opportunities for leadership.  Coming in 2007 his enlightening new book, It’s Not Rocket Surgery: How to be a Star Leader at Every Level, will be a fun and instructive journey for everyone interested in self improvement.
Jay Kaplan, MD, FACEP
Dr. Kaplan presents to and coaches hospital leadership teams, emergency departments, medical staffs and medical groups across the country to the highest level, with proven implementation strategies and specialized systems that hardwire service and operational excellence.
Nathan S. Kaufman, BS, MS
Mr. Kaufman is a nationally renowned expert in the areas of peak performing hospitals and physician groups, hospital strategy, physician transactions, integrated delivery systems, managed care, joint ventures, and dispute resolution.
Charles S. Lauer
His weekly publisher’s letters in Modern Healthcare are filled with practical power, emphasizing his mantra that customer service is everything.  Author of the new book DECENCY, Mr. Lauer is in great demand for his motivational messages to top companies nationwide.
Fred Lee
Author of the best selling book, If Disney Ran Your Hospital; 9 ½ Things You Would Do Differently, Mr. Lee’s principles are changing cultures in healthcare nationwide by casting new light on patient/employee satisfaction and loyalty
Wendy Leebov, EdD
A dynamic speaker, skilled and flexible facilitator, Wendy is dedicated to creating healing environments and exceptional healthcare experiences for patients and families, and for the people who devote their work lives to healthcare.
Natalie R. Manor
Natalie Manor is a nationally recognized speaker, leadership expert and award winning entrepreneur.  She is the author of four books; Communicate Clearly, Confidently & Credibly, Magnetic Leadership, Give Stress A Rest and Wholehearted Success.
Scott A. Mason, DPA, FACHE
Recognized by Who’s Who in Health Care, Scott has been part of thought leadership in the healthcare industry for over 20 years and is a frequent national speaker on such topics as e-health, strategy formulation, technology in healthcare and leadership.
Martin Merry, MD
Dr. Merry’s expertise includes governance and leadership issues of organizational transition, physician liaison and leadership development, integration of quality systems into health system/network development, and creative approaches to address the national issue of patient safety.
Joseph A. Michelli, PhD
Author of the best selling books, The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary, and Why Fish Fly, Dr. Michelli transfers his knowledge of exceptional business practices through keynote presentations and workshops that explore ways to develop joyful and productive workplaces.
John J. Nance, JD
Attorney, commercial and military pilot, safety expert, and deeply dedicated member of the medical community for nearly two decades, John brings a rich diversity of professional training and background to the quest of patient safety and medical practice improvement.  Find out what pilots can teach hospitals about patient safety.
Edward O'Connor, PhD
Author of Reclaiming Your Future: Entrepreneurial Thinking in Health Care, Dr. O’Connor’s work in guiding organizations move from old, isolated agendas to passionate, collaborative futures is groundbreaking and critical to the success of an industry facing radical change.
James L. Reinertsen, MD
Author of Ten Powerful Ideas for Patient Care Improvement, coauthored with Dr. Wim Schellekens, Dr. Reinertsen is dedicated to helping healthcare leaders create organizational environments in which the work of nurses and doctors can thrive.
Maria K. Todd, MHA, PhD
Dr. Todd is the author of the Physician Employment Contracting Handbook, The Managed Care Contracting Handbook, 2nd Edition, and she is working on a new book on consumer driven health plan participation for healthcare providers.
Art Turock
Turock’s latest book, Invent Business Opportunities No One Else Can Imagine, challenges the conventional wisdom “Ask customers what they want and give it to them.”  In contrast, industry trendsetters respond to customer’s latent needs—that is, give them products and services they will value but would never think to ask for.
Donald C. Wegmiller, MHA
Mr. Wegmiller has more than 35 years of experience in health care administration and is a nationally recognized expert in the areas of executive compensation, leadership transitioning and succession planning.
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