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Featured Speakers...

John J. Nance, JD
Attorney, commercial and military pilot, safety expert, and deeply dedicated member of the medical community for nearly two decades, John brings a rich diversity of professional training and background to the quest of patient safety and medical practice improvement.  Find out what pilots can teach hospitals about patient safety.
Fred Lee
Author of the best selling book, If Disney Ran Your Hospital; 9 ½ Things You Would Do Differently, Mr. Lee’s principles are changing cultures in healthcare nationwide by casting new light on patient/employee satisfaction and loyalty.
James Lloyd
Former corporate trainer and motivational speaker for Wellpoint, the largest healthcare benefits company in America , James shares his expertise and passion for service excellence and customer loyalty to healthcare organizations nationwide.

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